9 of 10 consumers and business buyers expect a company to focus on values
9 of 10 consumers and business buyers expect a company to clearly state and demonstrate the company's values 🎯♻
According to Salesforce in the ‘State of the Connected Customer’ report, which also makes clear that 6 of 10 consumers stop buying from a company whose values do not align with their own. 💔🛑
We also know that Climate Change is in the top three environmental values of consumers!
This value-based 💚 sentiment is reflective in recent cases of conscious consumers, even with progressive companies such as BrewDog and Oatly who historically focus on sustainable actions have had trouble with governance and social aspects, as well as controversial shareholder decisions driving change (for the climate) at Shell and TotalEnergies.
Check out Salesforce's great report: https://www.salesforce.com/content/dam/web/en_us/www/documents/research/salesforce-state-of-the-connected-customer-4th-ed.pdf
Do you agree?
56 more agrees trigger social media ads
Evangeline Wanjiru
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114 w
Very good insight on matters market/target population.
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We Don't Have Time
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194 w
Dear Douglas Marett
Thank you for getting your climate love to level 2!
We have reached out to Salesforce and requested a response.
I will keep you updated on any progress!
/Adam We Don't Have Time
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114 w
Very good insight on matters market/target population.
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194 w
Dear Douglas Marett Thank you for getting your climate love to level 2! We have reached out to Salesforce and requested a response. I will keep you updated on any progress! /Adam We Don't Have Time
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194 w
It can be a great mode of transparency.
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194 w
Great to hear